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Delivery Information

 

General Information

 

Free delivery is offered for orders above R599.00. Orders below that amount will incur a R99.00 delivery fee.

If an order is placed before 12pm on a weekday, the order will be processed, packed and collected by the courier on the same day.

Deliveries are only completed for valid addresses within South Africa. We do not deliver internationally.

Delivery is only made when orders are paid in full. We do not offer purchase terms or paying upon delivery.

Every order will receive tracking information after the order has been processed. Parcels can be tracked here.

All orders have delivery arranged. We do not offer collections for orders.

 

Detailed Delivery Information

 

Delivery is only made on weekdays with no deliveries being made on weekends or public holidays.

Same day order delivery is not offered.

Parcels cannot be delivered to PO boxes, courier offices or post offices.

Delivery to rural areas may incur a longer wait time as the courier may only deliver in that section on certain days.

Orders placed with Manual EFT will incur a delay of 1-2 business days to delivery on account of the delay waiting for the payment to reflect.

 

See details below for more delivery period information:

                                 

 

 Time of Order

 

 

 Leaves Warehouse

 

 

 Gauteng

 

 

 Other Provinces

 

 

 Remote Areas

 

 

Weekday before 12pm

 

 

Day of Order

 

 

1-2 Business Days

 

 

2-3 Business Days

 

 

3-4 Business Days

 

 

Weekday after 12pm

 

 

Following Day

 

 

1-2 Business Days

 

 

2-3 Business Days

 

 

3-4 Business Days

 

 

Weekend

 

 

Monday

 

 

1-2 Business Days

 

 

2-3 Business Days

 

 

3-4 Business Days

 

 

Examples

 

If you place an order before 12pm on Monday and the address is within Gauteng, you will receive the order on Tuesday or Wednesday.

If you place an order after 12pm on Monday and the address is within Gauteng, you will receive the order on Wednesday or Thursday.

 

If you place an order before 12pm on Monday and the address is in Cape Town, you will receive the order on Wednesday or Thursday.

If you place an order after 12pm on Monday and the address is in Cape Town, you will receive the order on Thursday or Friday.

 

If you place an order on the weekend and the address is in Gauteng, you will receive the order on Tuesday or Wednesday.

If you place an order on the weekend and the address is in Cape Town, you will receive the order on  Wednesday or Thursday.

 

Order Tracking

 

If your order has been processed and collected by delivery service, it can be tracked until it is delivered.

When the order has been processed, a tracking information email will be sent with details regarding tracking.

Use the waybill number included in the email to track the order on the courier tracking web page here.